Refund policy
At Wazir Gift House, your satisfaction is our commitment. We stand behind every product we sell and make the return process as simple and stress-free as possible.
────────────────────────────────────────
RETURN ELIGIBILITY
────────────────────────────────────────
• You have 30 days from the date of delivery to request a return.
• Items must be unused, unwashed, and in their original packaging with all tags attached.
• The following items are non-returnable:
– Personalized or custom-made items
– Final sale or clearance items
– Digital products or downloadable content
────────────────────────────────────────
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
────────────────────────────────────────
If your order arrives damaged, defective, or incorrect, we sincerely apologize and will make it right immediately.
Please contact us within 7 days of delivery and include:
• Your order number
• Clear photos or a short video showing the issue
We will offer you a full replacement or a complete refund — whichever you prefer — at no cost to you.
────────────────────────────────────────
HOW TO REQUEST A RETURN
────────────────────────────────────────
1. Email us at wazirgrowllcstore@gmail.com with your order number and reason for return.
2. Our team will respond within 1–2 business days with return instructions.
3. Ship the item back using a trackable shipping method.
4. Once we receive and inspect the item, we will process your refund within 2 business days.
────────────────────────────────────────
REFUNDS
────────────────────────────────────────
• Approved refunds are issued to your original payment method.
• Processing time: 5–10 business days depending on your bank or card issuer.
• Original shipping costs are non-refundable unless the return is due to our error.
────────────────────────────────────────
EXCHANGES
────────────────────────────────────────
We are happy to exchange items for a different color or size, subject to availability. Please contact us to arrange an exchange before shipping your item back.
────────────────────────────────────────
CONTACT US
────────────────────────────────────────
📧 Email: wazirgrowllcstore@gmail.com
📞 Phone: +1 (307) 400-1060
🕐 Response time: Within 1–2 business days
Wazir Gift House | Wazir Grow LLC
30 N Gould St #42489, Sheridan, WY 82801, United States